FAQ's

1. How long does delivery take? Since we focus on UK-based suppliers, our standard delivery time is 3 to 7 business days. You will receive a tracking number as soon as your order is dispatched.

2. Do you offer free shipping? Yes! We offer Free UK delivery on all orders.

3. What is your return policy? We want you to love your purchase. If a product isn't right for you, we offer Easy Returns. Please contact us within 30 days of receiving your item to start the process.

4. Which payment methods do you accept? We accept all major credit cards and secure payment providers. We also offer Klarna and Clearpay, allowing you to Buy Now and Pay Later—which is a favourite for our UK customers.

5. Are your products designed for small spaces? Absolutely. Clariva Home specialises in compact and clever products specifically designed to solve frustrations in modern, often limited, living spaces.

6. Can I track my order? Yes. Once your order is shipped, you will receive an email with your tracking details so you can follow your "smart solution" right to your door.

7. I saw a product on TikTok; is it available here? Most likely! We curate our collection based on the latest viral "home hacks" and problem-solvers seen on TikTok. Check our "Home Hacks" collection to find what you're looking for.

8. How can I contact customer support? If you have any questions that aren't answered here, please visit our Contact Us page or email our friendly team directly, we aim to respond to all UK inquiries within 24 hours.